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Can I cancel my order?

Asked 2 years ago
Rockcreek.com provides options for customers regarding order cancellations, but the specific process may depend on various factors, such as the timing of the cancellation request in relation to the order status. Generally, if an order has not yet been processed or shipped, it may be possible to cancel it. However, once an order is in the processing or shipping stage, cancellations might no longer be feasible. To explore the possibility of canceling an order, customers are encouraged to review the policies outlined on the Rockcreek.com website. The cancellation procedure may be detailed in the shipping and returns section. Furthermore, if assistance is needed, the website may offer contact information for customer service, where more personalized help can be provided to address any concerns regarding the order in question. Always check the latest information directly on the website for the most accurate and up-to-date guidance regarding order cancellations.
Answered Sep 14th 2025

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