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Rock Bottom Golf Customer FAQ

Top Answers & How-to Guides

What is Rock Bottom Golf's Phone Number?

The question we are asked most often is about how to talk to Rock Bottom Golf customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on Rock Bottom Golf?

Creating an account is not a requirement for ordering from Rock Bottom Golf, as guest purchases are permitted. However, having...
Ask any question you have about Rock Bottom Golf customer service, get an answer now.

Recent Rock Bottom Golf Customer Questions

How do I send used clubs in for cash or future credit on purchases?

To sell your used golf clubs to Rock Bottom Golf, you first need to complete the online quote system on the Rock Bottom Golf's website. This will help determine the trade-in value of your used golf clubs. Once you have completed the quote system, you will be provided instructions on how to send the clubs to Rock Bottom Golf. Once the used clubs have been received and evaluated, you will either receive payment in the form of cash or store credit, depending on your preference and the agreement established during the quote process.
Asked Mar 2, 2024 10:32 AM

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Order Management

How Do I Check the Status of My Rock Bottom Golf Order?

Checking the status of your Rock Bottom Golf order is simple. However, you need to wait 24 hours before trying to do it. When...

How Do I Check the Status of My Order with Rock Bottom Golf?

Checking the status of your Rock Bottom Golf order is simple. However, you need to wait 24 hours before trying to do it. When...

Can I cancel my order after it has been placed?

Cancelling an order at Rock Bottom Golf depends on its processing status. If the order has not been processed or shipped,...

Do I need an account to place an order on Rock Bottom Golf?

Creating an account is not a requirement for ordering from Rock Bottom Golf, as guest purchases are permitted. However, having...

Returns and Refunds

What is the return policy for Rock Bottom Golf?

Rock Bottom Golf has a customer-friendly return policy allowing thirty days from delivery to return most new, unused items in...

How long does it take for a refund to be processed?

Refund processing at Rock Bottom Golf usually takes five to seven business days after a return is received. Total time until...

Can I return a product if it doesn't fit?

Rock Bottom Golf allows returns for items that do not fit, as long as they are in original condition and returned within a...

Payment and Policies

Are there any warranties on the products sold by Rock Bottom Golf?

Rock Bottom Golf's warranty options vary by manufacturer and product. Many golf brands offer warranties that typically cover...

What payment methods does Rock Bottom Golf accept?

Rock Bottom Golf accepts a range of payment methods, including major credit cards, debit cards with relevant logos, PayPal, and...

What is Rock Bottom Golf's price match policy?

Rock Bottom Golf's price match policy aims to offer customers competitive pricing on golf gear. They will match lower prices...

Are gift cards available for purchase on Rock Bottom Golf?

Yes, Rock Bottom Golf does offer gift cards for purchase on their website, making it easy for those seeking the perfect gift...

Shipping Information

Does Rock Bottom Golf offer international shipping?

Rock Bottom Golf does provide international shipping to customers outside the United States, though details may vary by...

What is the shipping cost for my order?

Shipping costs at Rock Bottom Golf depend on various factors such as order weight, shipping method, and delivery location. They...
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