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Revlon Customer FAQ

Top Answers & How-to Guides

What is Revlon's Phone Number?

The question we are asked most often is about how to talk to Revlon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Revlon customer service, get an answer now.

Recent Revlon Customer Questions

Blow dryer front nozzle keeps falling off

We're sorry to hear about this issue. The nozzle of a Revlon blow dryer is designed to fit securely onto the front of the unit. If it's repeatedly falling off, it might indicate an underlying defect or damage, either to the dryer or nozzle itself. As a precaution, please ensure you're attaching the nozzle tightly, and that the hair dryer and nozzle are both clean and free of any visible damage that may affect the fit. If the issue persists, it might be best to seek professional repair or consider a replacement. Safety is paramount when dealing with electrical appliances.
Asked Apr 30, 2024 5:29 PM

My Reblin Colorstay eye brow pencil keeps breaking off. Four times. Nothing left in pencil now.

We're sorry to hear about your experience with your Revlon Colorstay eyebrow pencil. It's important to note that the pencils should be used gently without applying too much pressure as they are made to apply easily. Additionally, ensure you aren't twisting the pencil up too much at one time, as this can make it vulnerable to breaking. A light sharpening may also help if your pencil has that capability. If problems persist, it might have been a faulty piece. Regrettably, we cannot confirm a precise solution without examining the product.
Asked Mar 4, 2024 5:29 PM

Help me with my Revlon customer service issue

Product Testing

Are Revlon products tested on animals?

Revlon has publicly asserted that they do not test finished products on animals and have sought alternatives through scientific...

Are Revlon products safe to use during pregnancy?

Revlon does not offer specific safety guidelines for using its products during pregnancy. Many expectant mothers prefer caution...

Are Revlon products suitable for sensitive skin?

Revlon products vary in suitability for sensitive skin, with some being specifically formulated for gentler use. Consumers are...

Does Revlon offer any vegan or cruelty-free products?

Revlon has taken steps to provide cruelty-free products, ensuring no animal testing is performed. They also offer a selection...

What ingredients are used in Revlon products?

Revlon produces a variety of cosmetics, each with a unique ingredient blend tailored to its purpose. Common ingredients include...

Where can I find product safety information for Revlon?

Product safety details for Revlon can generally be found on their official website, where they provide essential safety...

Purchasing and Returns

What is Revlon's return policy?

Revlon's return policy focuses on customer satisfaction and typically allows returns within thirty to sixty days, depending on...

Can I purchase Revlon products online?

Revlon products are available for online purchase from various authorized retailers and the official website, which features...

Can I track my order status?

Customers can track their order status on the Revlon website after receiving a confirmation email with a tracking number. By...

Can I return Revlon products purchased from other retailers?

Revlon's return policies depend on the retailer where products were bought, and customers should adhere to the specific return...

How can I find the nearest store that sells Revlon products?

To locate the closest store selling Revlon products, visiting the official Revlon website is advisable. The site features a...

Promotions and Offers

Does Revlon offer any discounts or promotions?

Revlon frequently provides various discounts and promotions that can change with seasons or specific occasions. Customers can...

Does Revlon have a loyalty program?

Revlon does not have a widely recognized loyalty program; however, they do engage customers through promotions and seasonal...

Product Usage

What is the shelf life of Revlon cosmetics?

The shelf life of Revlon cosmetics varies by product type and storage conditions, usually lasting one to three years. Users...

Are there any specific instructions for using Revlon products?

Revlon provides specific usage instructions for each of its products, found on packaging or inserts, to ensure optimal results....
We look to the Revlon issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Revlon issues reported to GetHuman
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