What if the item I received is damaged or defective?
Asked 6 months ago
If you have received a damaged or defective item from Reuseit.com, please contact our customer service team within 30 days of receiving your order. We apologize for any inconvenience caused and are here to assist you. Our customer service team will guide you through the return process and provide a replacement or refund, depending on your preference and the availability of the product. In most cases, we will cover the return shipping costs. We value your satisfaction and want to ensure that you have a positive shopping experience with us. Please reach out to us with your order details and any supporting documentation, such as photos of the damaged or defective item, so that we can resolve the issue promptly.
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