What is the policy on maintenance requests and repairs?

At Remington Village Apartments, we strive to provide timely and efficient maintenance services for our residents. Our policy ensures that all maintenance requests and repairs are addressed promptly. We have a dedicated maintenance team available during office hours to handle any issues that may arise. Residents can easily submit maintenance requests through our user-friendly online portal or by contacting our friendly office staff. Urgent or emergency repairs are given immediate attention to ensure the safety and comfort of our residents. Our goal is to resolve all non-emergency requests within 24-48 hours, but please note that response times may vary depending on the complexity of the issue. We prioritize our residents' satisfaction and work diligently to maintain the quality and functionality of our apartments.