What is the return policy for Red Envelope?

Red Envelope offers a hassle-free return policy for customer satisfaction. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. All items must be in their original condition, unused, and with all tags and packaging intact. Personalized or customized products cannot be returned unless they are damaged or defective. To initiate a return, simply contact our customer service team who will guide you through the process. Please ensure to include your order number and reason for return. Once your returned item is received and inspected, a refund will be issued to your original payment method. Red Envelope values your happiness and strives to make your shopping experience enjoyable.