What is the return policy for products purchased on RecoveryElements.com?

Our return policy for products purchased on RecoveryElements.com is designed to ensure customer satisfaction and confidence in their purchases. We offer a 30-day return period, during which customers can request a refund or exchange for any unused and unopened product. To initiate a return, customers need to contact our customer support team to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. Once the returned product is received and its condition verified, a refund or exchange will be processed within 5-7 business days. However, please note that shipping fees are non-refundable and customers are responsible for the return shipping costs. Our goal is to provide a hassle-free and transparent return process, ensuring customer satisfaction and building long-lasting relationships.