What should I do if I forget my online banking password?

If a member forgets their online banking password for Randolph Brooks Federal Credit Union, they can typically follow a straightforward process to reset it. First, it is advisable to visit the official website where there should be an option for password recovery or reset on the login page. By following the prompts provided, the member may be required to enter their username or member number and verify their identity through security questions or other identification methods. Once the identity is confirmed, the member will usually receive instructions to create a new password. It is important to choose a strong and secure password that prevents unauthorized access. If there are any difficulties during this process, the member can look for additional support resources or contact information available on the website for further assistance. Ensuring access to online banking features is essential for managing finances conveniently and securely.