What if an item I ordered is out of stock?

If an item you ordered is out of stock, we apologize for the inconvenience. At Qualityoverstock.com, we strive to maintain accurate inventory levels, but occasionally, discrepancies may occur. In such cases, we will notify you promptly via email or phone call to inform you about the unavailability of the item. We understand that you're excited about your purchase, so we offer two options to address the situation. Firstly, we can provide a full refund for the out-of-stock item, which will be processed within 3-5 business days. Alternatively, if you prefer, we can suggest a similar product as a replacement. Our customer service team is always ready to assist you, so please don't hesitate to reach out with any concerns or queries regarding your order.