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What should I do if I experience an emergency related to my energy service?

Asked 5 months ago
In the event of an emergency related to energy service, it is important to prioritize safety first. If you notice any signs of a gas leak, such as a distinct odor similar to rotten eggs, or if you see damaged power lines, you should immediately evacuate the area and ensure that others do the same. It is critical to avoid using any electrical devices, including telephones, that could create a spark in the vicinity of a possible gas leak. Once you have ensured the safety of yourself and others, you would want to report the emergency. Puget Sound Energy has established procedures for handling emergencies to provide assistance as quickly as possible. Depending on the nature of the emergency, it may involve calling emergency services for immediate help, and it is typically advisable to reach out to Puget Sound Energy for energy-related issues. For non-life-threatening emergencies, you might consider looking on their official website for specific contact information and guidance. Their website often has dedicated resources, including phone numbers and instructions for various types of emergencies. Additionally, it might be beneficial to familiarize yourself with the utility's emergency response protocols in advance. They provide resources for customers to prepare for various scenarios. Taking the time to review such information can help ensure that you know what steps to take in case of an energy service emergency. Always remember that safety comes first, and taking quick action can make a significant difference in emergency situations.
Answered Jul 15th 2025

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