What is your return policy?

At PrintingFairy, we take utmost pride in the quality of our products. However, we understand that sometimes returns may be necessary. Our return policy aims to ensure your complete satisfaction. If you receive any defective or damaged items, please don't hesitate to contact our customer support team within 14 days of delivery. We will promptly assist you and arrange for a replacement or refund. In case of any printing errors caused by us, we will gladly reprint your order at no additional cost. Please note that personalized or custom-made items cannot be returned unless they are defective or damaged. To initiate a return, simply reach out to our dedicated customer service representatives via email or phone, providing relevant order details and images if required. We strive to resolve any issues and stand behind our commitment to delivering exceptional printing solutions.