What Do I Do If There Was a Delivery Problem with the Press Register?

The Press Register is a thrice weekly newspaper and is circulated in Southwest Alabama in Mobile and Baldwin counties. The Press Register's first issue was circulated in 1813 making it the oldest newspaper in Alabama. The newspaper is currently owned by the Advanced Publications and is part of the Alabama Media Group.

Considering the amount of experience, they have, it is rare that the Press Register has any delivery complaints from subscribers. However, they do happen and when they do, it can be the source of inconvenience. If there is something urgent that you need to check, it can be a source of anguish.

Before you panic and call the Press Register to tear them a new one, you should ensure that your delivery is indeed missing. The first thing you should do is to check if your subscription has been fully paid. When you are sure that your bill is fully settled, then you can proceed.

The next thing is to check your premises for a delivery. Your paper delivery by may be placing your paper in a new location that you may have missed. Though it is rare that you will not see three newspaper deliveries in a week, you should ensure that the deliveries were indeed not made.

You should also ensure that you did not put a temporary hold on newspaper deliveries. The Press Register offers its subscribers the ability to temporarily stop deliveries when they are travelling for vacation or business. If you return early, you may have forgotten about the hold and it may seem like the Press Register is missing deliveries. Check the dates for the hold and ensure that they are past. If you return home early for a trip after placing a temporary hold on deliveries, you should call the Press Register and apprise them of the situation.

Once you are sure that no deliveries were made, you can proceed to contact the Press Register about the missing deliveries. You can report missing deliveries to the Press Register through the following means:

Website

You can contact the Press Register about a missing delivery though the Alabama Media Group website. You can do so by following these steps:

1. Launch your web browser and open the Alabama Media Group website

2. Click the 'Contact' tab at the top of the page

3. You will be prompted to select an issue topic that you are contacting the paper about. Click 'Subscriber Services' and then click 'Next'

4. You will also be asked to select the publication with which you need subscription help. click 'Mobile Press Register' and then click 'Next'

5. You will be directed to the contact form. Enter your first name, last name, phone number and email. Describe your missing delivery issue in as much detail as you can. Verify the details on the form and then click 'Send' to submit the form.

Phone

Another way to contact the Press Register customer service is to call their customer service phone number. The line is always open so you can call them at any time with a missing delivery issue. It is also the fastest and most efficient way to communicate with a live customer service agent.

Don't complain too much to the customer service agent. Instead be more interested about finding out about how you can restore your delivery services.

You can retrieve the Press Register customer service phone number from GetHuman.

Help Desk

In the worst of situations, you can use the Press Register online help desk to report a delivery problem. It is an option of last resort.

You can retrieve the help desk's address from GetHuman.