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What is the cancellation policy for Preferred Hotels?

Asked a month ago
The cancellation policy for Preferred Hotels and Resorts can vary significantly depending on the specific property, the type of reservation made, and the seasonality of the booking. Generally, most properties adhere to a flexible cancellation policy that allows guests to cancel their reservations without penalty if done within a specified time frame prior to arrival. This time frame can range from twenty-four hours to several days before the scheduled check-in date. However, certain reservations, especially those made during high-demand periods or under special rates, may have more stringent cancellation policies. It is always advisable for guests to carefully review the terms and conditions outlined at the time of booking, as these policies will provide the most accurate and tailored information. For the most current and detailed information regarding cancellation policies for specific hotels within the Preferred Hotels and Resorts collection, it is a good idea to refer to the individual hotel’s webpage. This ensures that guests are fully informed and can make their travel plans with confidence.
Answered Oct 23rd 2025

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