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What if my item arrives damaged?

Asked 2 years ago
If an item from Prankplace.com arrives damaged, it is important to take the appropriate steps to address the issue. First, examine the package for any visible signs of damage during transit, as these can be helpful when reporting the problem. Next, retain all packaging materials, as these may be necessary for any potential return or exchange process. It is advisable to check the website for specific instructions regarding returns or exchanges, as Prankplace.com typically provides guidelines on how to handle such situations. They may require you to submit a request for a replacement or refund. Photographs of the damaged item and packaging may also be required. Always ensure to act promptly to facilitate a smoother resolution. For further details on the return policy, you might want to explore the website for more information.
Answered Oct 16th 2025

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