What should I do if my device doesn't charge on Powermat?

If a device does not charge on Powermat, there are several troubleshooting steps one can take to identify and resolve the issue. Firstly, it is important to ensure that the Powermat surface is clean and free from dust or debris, as this can interfere with the charging process. One should check that the device is properly aligned with the Powermat charger, as precise placement is crucial for effective charging using inductive technology. Next, examining the device for any physical or software defects is essential. If the device has a case, it may be helpful to remove it, as certain cases can impede the wireless charging function. Additionally, checking the device settings to ensure wireless charging is enabled can be advantageous. If these initial steps do not resolve the issue, it may be helpful to try charging a different compatible device on the Powermat. This can help determine if the problem lies with the Powermat charger or the specific device. For more detailed troubleshooting or technical support, one may want to refer to the information available on the Powermat website.