What is your return policy?

Portiajewelry.com maintains a customer-friendly return policy to ensure a satisfactory shopping experience for its clients. Generally, items purchased from Portiajewelry.com can be returned within a specified time frame, typically within thirty days from the date of delivery. It is important for customers to return items in original condition, which includes ensuring that the item has not been worn, altered, or damaged in any way. The original packaging should also be intact, as this is often a requirement for a successful return. To initiate a return, customers are usually advised to follow specific procedures outlined on the website. This may involve filling out a return form, providing proof of purchase, and securing a Return Merchandise Authorization (RMA) number if required. It is also common for customers to be responsible for return shipping costs unless the return is due to a mistake made by the store, such as sending the wrong item or a defective product. Once the return is received and inspected, a refund is typically processed back to the original payment method. Depending on the payment provider, this refund may take several business days to reflect in the customer's account. For the most accurate and specific details regarding the current return policy, customers are encouraged to visit the official Portiajewelry.com website, where they can find the latest information and any applicable terms and conditions.