© GetHuman Inc.

Porch.com Customer FAQ

Top Answers & How-to Guides

What is Porch.com's Phone Number?

The question we are asked most often is about how to talk to Porch.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Porch.com customer service, get an answer now.
Contact Porch.com customer service

Recent Porch.com Customer Questions

Help me with my Porch.com customer service issue

Services Offered

What types of services does Porch provide?

Porch offers a variety of home services, linking homeowners with local professionals for improvement, maintenance, and repairs....
Read more

What is the process for hiring a contractor?

Hiring a contractor involves defining the project scope, researching potential contractors, checking their credentials, and...
Read more

Do you offer discounts or promotions?

Porch.com does not have a standard policy for discounts as these depend on individual service providers. Many contractors may...
Read more

Can I book services online?

Yes, users can conveniently book services online at Porch.com by browsing various home services based on their needs and...
Read more

Service Management

How can I find a service professional near me?

To locate a service professional via Porch.com, individuals can use the search feature on the homepage by inputting service...
Read more

Is there an app for managing services?

Porch.com provides an app designed to help homeowners manage various home services efficiently, including finding service...
Read more

What happens if a service provider misses an appointment?

When a service provider misses an appointment through Porch.com, homeowners usually get notified and may be contacted by the...
Read more

How do I schedule a service appointment?

To arrange a service appointment via Porch.com, visit the site and find the relevant service category. After selecting the...
Read more

Customer Satisfaction

Do you have a guarantee for the services provided?

Porch.com acts as a connector to various service providers rather than offering services directly, which means guarantees...
Read more

How can I leave a review for a service I received?

To leave a review for a service on Porch.com, log into your account, locate your past services, and select the one to review....
Read more

What should I do if I'm not satisfied with the service?

If customers are unhappy with the service received through Porch.com, they should first communicate their issues directly to...
Read more

How can I ensure a service provider is qualified?

To verify a service provider's qualifications, research their credentials, check for licensing and insurance, review client...
Read more

Payments and Fees

What payment methods do you accept?

Porch.com does not manage payments directly, and the accepted payment methods can vary by service provider. Often providers...
Read more

Can I get multiple quotes for a project?

Multiple quotes for a project can be easily obtained through Porch.com, which connects homeowners with local professionals. By...
Read more

Are there any membership fees to use Porch?

Porch.com generally does not charge membership fees for users. Homeowners can access services, read reviews, and request quotes...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!