What is the return policy?

Our return policy at Poolandspasupplystore.com is designed to ensure complete customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days from the date of delivery for a full refund or exchange. All items must be in unused and resalable condition with original packaging and tags intact. Please note that shipping charges are non-refundable, and customers are responsible for the return shipping costs unless the return is a result of our error. To initiate a return, simply contact our customer service team, who will provide you with detailed instructions and a return authorization number. We strive to process returns promptly and provide a hassle-free experience for our valued customers.