What is the return policy?

Our return policy at Poolandspaessentials.com allows customers to return any unused and unopened items within 30 days of purchase for a full refund. To be eligible for a return, the product must be in its original packaging and in the same condition as when it was received. In cases where the product is defective or damaged, we will gladly replace it or issue a refund. However, please note that certain items such as chemicals, custom orders, or opened products are non-returnable for safety and hygiene reasons. To initiate a return, customers can contact our customer service team who will provide further instructions and assist with the process. We strive to provide a hassle-free return experience and ensure our customers' satisfaction with every purchase.