What should I do if I receive a defective tire?

If you happen to receive a defective tire from Pirelli Tire, it is important to take the necessary steps to address the issue promptly. First, you should inspect the tire carefully to confirm the defect. Any issues, such as visible damage, improper installation, or performance-related concerns, should be documented with photographs and notes regarding your observations. Next, it is advisable to reach out to the retailer or distributor from whom you purchased the tire. They typically have procedures in place for handling defective products, including returns or exchanges. Additionally, it may be beneficial to check the warranty information that accompanies the tire, as many Pirelli tires come with a limited warranty that outlines coverage for defects and the claims process. You can also refer to the official Pirelli website, which provides detailed information about warranty claims and customer service. This could give you a clearer understanding of your options and assist you in resolving the issue with the defective tire effectively.