What is the return policy?

Our return policy at Pierresilber.com is designed to ensure customer satisfaction and hassle-free shopping. If for any reason you are not completely satisfied with your purchase, we accept returns within 30 days of the delivery date. The returned items must be in their original condition and packaging, with all tags and labels intact. Please note that items marked as "final sale" are not eligible for return. To initiate a return, simply contact our customer service team and provide your order details. Once your return is authorized, you will be issued a return merchandise authorization (RMA) number, which must be included with the returned items. Upon receipt and inspection of the returned items, a refund will be issued to your original payment method, excluding any shipping charges. For further details, please visit our "Returns" page on our website.