Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed, but it must be done as soon as possible. At Pierresilber.com, we strive to provide the best customer experience, thus allowing flexibility with order modifications. To cancel or change your order, please contact our customer service team immediately via phone or email, providing your order details. However, please note that if your order has already been processed, packed, or shipped, it may be challenging to make changes or cancel the order. In such cases, you may have to go through the return or exchange process once you receive the items. We recommend acting promptly to ensure a smooth process for any desired changes or cancellations.
Answered Nov 2, 2023
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