What should I do if my hearing aids are lost or damaged?
If hearing aids are lost or damaged, it is important to take immediate steps to address the situation. First, try to retrace your steps and check common places where they may have been left behind. This includes areas like your home, car, or any recent locations you visited. You may also consider asking family members or friends if they have seen them.
If the hearing aids are irretrievably lost or damaged beyond repair, check the warranty information provided by the manufacturer. Many hearing aids come with a warranty that may cover repairs or replacements within a specific timeframe. It is also helpful to look into any insurance policies that may apply, as some insurance plans cover the loss or damage of hearing aids.
In the event that you need to seek a replacement, it is advisable to consult with a hearing professional who can assist in selecting the most suitable option based on your hearing needs. Additionally, information about replacement options or specific policies can often be found on the current Phonak website, which may provide valuable insights about warranties and services.
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