What is your return policy?

Our return policy at Petsolutions.com is designed to ensure customer satisfaction and provide a hassle-free experience. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items. Simply contact our customer service team to initiate the return process. We accept returns of new, unused items in their original packaging. Certain products, such as live animals or personalized items, may not be eligible for return due to health and safety reasons. However, if any product arrives damaged, defective, or incorrect, we will gladly replace it or issue a refund. Please note that return shipping charges may apply. For more detailed information, we recommend reviewing our complete return policy on our website or contacting our dedicated support team. Your satisfaction is our priority at Petsolutions.com!