Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, customers have the option to cancel or change their order after it has been placed on Petsolutions.com. However, please note that this can only be done at a certain stage of the order processing. If the order has not yet been shipped, customers can contact our customer service team to request a cancellation or modification. Our team will do their best to accommodate the request, but it is not guaranteed as orders are typically processed and shipped within a short time. Customers should reach out to our customer service team immediately at [contact information] to inquire about changes or cancellations. It is important to provide the order number and details to assist in locating the order promptly. Please note that once an order has been shipped, it cannot be canceled or modified.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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