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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Petsolutions.com, the ability to cancel or change it depends on several factors, including the order's processing status. Typically, if an order is still in the processing stage and has not yet shipped, there may be options available to cancel or modify it. Customers often have a limited window of time to initiate such changes, so acting quickly is advisable. If the order has already been processed or shipped, it may not be possible to alter it, and customers may need to consider the return policy outlined on the website. Petsolutions.com usually provides clear guidelines about returns and exchanges, which can include time frames and conditions for eligible products. To find specific details about cancellation or changes to an order, it is best to refer to the customer service section of the Petsolutions.com website. This section typically contains relevant information and instructions for handling order inquiries, including cancellation and modification policies.
Answered Oct 10th 2025

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