What is Pet360's return policy?

Pet360's return policy aims to provide customer satisfaction. If you encounter any issues with your purchase, we offer a hassle-free return process. You can return any unopened product within 30 days of purchase for a full refund. If the product is opened or used, we provide store credit or an exchange within the same timeframe. We do not accept returns on prescription medications, food, or perishable items for safety reasons. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs. At Pet360, we strive to ensure a seamless experience and make every effort to resolve any concerns promptly.