What is your return/exchange policy?

Peruvian Connection has a customer-friendly return and exchange policy designed to provide flexibility and satisfaction for its shoppers. Typically, customers can return or exchange items within a specific timeframe, usually within thirty days of the original purchase. The items should be in their original condition, which means unworn, unwashed, and with all tags still attached. Return shipping costs are generally the responsibility of the customer unless the returned item is defective or the wrong item was sent. For an exchange, customers can replace an item with a different size or color, subject to availability. It is advisable to check the current website for specific details, as policies can sometimes change and it is important to reference the most up-to-date information. Returns and exchanges should be initiated by filling out the return form that usually comes with the purchase, making the process easier and more straightforward. In the event that customers receive a damaged or incorrect item, Peruvian Connection typically encourages contacting them directly for further assistance. It is always a good idea to verify the return instructions provided on the website to ensure a smooth process for returning or exchanging items.