What is your return policy for personalized items?

Our return policy for personalized items at PersonalCreations.com is designed to ensure customer satisfaction. We understand that mistakes can happen or personal preferences may change. Therefore, we offer a 100% satisfaction guarantee on all personalized products. If you receive an item that doesn't meet your expectations or if there is an error in the personalization, please contact our customer service within 30 days of delivery. Our dedicated team will assist you in finding a suitable solution, whether it be a replacement or a refund. However, it's important to note that some exceptions apply, such as personalized items that are non-refundable or non-returnable due to their nature. For more detailed information, please refer to our return policy page on our website or reach out to our friendly customer service representatives for further assistance.