Can I cancel or modify my order after it has been placed?
Yes, customers have the option to cancel or modify their order after it has been placed on PersonalCreations.com. However, this is only possible if the order has not yet been processed or shipped. To cancel or modify an order, customers should contact the Customer Service team as soon as possible via phone or email. The team will assist in making the necessary changes or canceling the order, provided it is still within the allowed timeframe. It's important to note that orders for personalized or customized items may have a shorter cancellation or modification window due to the immediate production process. Therefore, acting swiftly is recommended for any changes or cancellations to ensure successful fulfillment of customer requests.
Answered Nov 2, 2023
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