1. All Companies › 
  2. PerformanceBike.com Customer Service › 
  3. FAQ
Updated

PerformanceBike.com Customer FAQ

Top Answers & How-to Guides

What is PerformanceBike.com's Phone Number?

The question we are asked most often is about how to talk to PerformanceBike.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer bike assembly services?

Yes, we offer bike assembly services at PerformanceBike.com. We understand that not everyone has the time or expertise to assemble...
Ask any question you have about PerformanceBike.com customer service, get an answer now.
Contact PerformanceBike.com customer service

Order Tracking

How can I track my order?

To track your order, simply log in to your account on our website and go to the "My Orders" section. From there, you can view the status...
Read more

Promo Codes

How do I apply a promo code to my order?

To apply a promo code to your order on PerformanceBike.com, simply enter the code at checkout in the designated promo code box. Click...
Read more

Return Policy

What is the return policy?

Our return policy at PerformanceBike.com allows you to return any unused merchandise within 60 days of the purchase date for a full...
Read more

Shipping Duration

How long does shipping take?

At PerformanceBike.com, shipping times vary depending on the delivery location and the shipping option selected. Standard ground shipping...
Read more

International Shipping

Do you offer international shipping?

Yes, PerformanceBike.com offers international shipping. We understand that our customers come from all over the world, and we want...
Read more

Order Changes

Can I cancel or change my order after it's been placed?

Yes, you can cancel or make changes to your order after it has been placed, but it must be done as soon as possible. We understand...
Read more

Payment Methods

What payment methods do you accept?

We accept various payment methods for your convenience. You can make a purchase using major credit cards such as Visa, MasterCard,...
Read more

Product Warranties

Are there any warranties on the products?

Yes, all products sold on PerformanceBike.com come with warranties. We stand behind the quality and performance of our products, and...
Read more

Gift Cards

Do you offer gift cards?

Yes, PerformanceBike.com does offer gift cards. It's a perfect solution for those who want to gift a cycling enthusiast, but are unsure...
Read more

Price Matching

What is your price matching policy?

At PerformanceBike.com, we are committed to offering our customers the best value for their money. That's why we have a price matching...
Read more

Bulk Order Discounts

Are there any discounts for bulk orders?

Yes, PerformanceBike.com offers discounts for bulk orders. We understand that customers may require multiple quantities of products...
Read more

Assembly Services

Do you offer bike assembly services?

Yes, we offer bike assembly services at PerformanceBike.com. We understand that not everyone has the time or expertise to assemble...
Read more

Help me with my PerformanceBike.com customer service issue

Ask any question you have about PerformanceBike.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!