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Are there any assistance programs offered by Penelec?

Asked 5 months ago
Penelec offers several assistance programs designed to support customers who may be experiencing difficulty in paying their electric bills or who require additional services. One prominent program is the Customer Assistance Program, which provides income-eligible customers with discounts on their monthly bills. This program aims to make electric service more affordable for those in financial need. Another helpful initiative is the Low-Income Home Energy Assistance Program, or LIHEAP, which is a federally funded program assisting low-income households in paying for heating and cooling expenses. Penelec also offers payment arrangement options that allow customers to create a manageable plan for settling their outstanding bills. In addition, various energy efficiency programs may be available, aimed at helping customers reduce their energy consumption and lower their bills. Accessing these programs can provide significant assistance to eligible customers. For the most current information regarding these assistance programs, it may be beneficial to visit the official Penelec website. There, detailed information and eligibility requirements can be found, along with contact information for further inquiries.
Answered Jul 14th 2025

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