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Pegasus Lighting Customer FAQ

Top Answers & How-to Guides

What is Pegasus Lighting's Phone Number?

The question we are asked most often is about how to talk to Pegasus Lighting customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on the type of bulbs I can use with your lighting fixtures?

There are no specific restrictions on the type of bulbs you can use with our lighting fixtures. However, it is essential to consult...
Ask any question you have about Pegasus Lighting customer service, get an answer now.
Contact Pegasus Lighting customer service

Product Concerns

What should I do if the product I received is damaged or defective?

If the product you received from Pegasus Lighting is damaged or defective, please contact our customer service team as soon as possible....
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What is Pegasus Lighting's return policy?

Pegasus Lighting offers a hassle-free return policy to ensure customer satisfaction. If for any reason you are not satisfied with your...
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What is the warranty on Pegasus Lighting products?

Pegasus Lighting offers a comprehensive warranty on their products to ensure customer satisfaction and peace of mind. The length of...
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Shipping

How do I change or update my shipping address?

To update your shipping address, you can log in to your account on our website and edit your address details under the 'Account Settings'...
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How long does shipping usually take?

At Pegasus Lighting, our shipping times vary depending on the destination and the shipping method chosen. We strive to process and...
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Can I track my order?

Yes, you can track your order with Pegasus Lighting. Once your order has been processed, you will receive a confirmation email containing...
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Payment

What payment methods does Pegasus Lighting accept?

Pegasus Lighting accepts multiple payment methods for customer convenience. Our customers can pay through major credit cards including...
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International Shipping

Do you offer international shipping?

Yes, Pegasus Lighting offers international shipping. We understand that our customers are located across the globe and we strive to...
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Order Management

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed, but we advise you to do so as soon as possible. To cancel your order, please...
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Promotions

Do you offer any discounts or promotions?

Yes, at Pegasus Lighting, we frequently offer discounts and promotions to provide our customers with great savings on their lighting...
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Compatibility

Are there any restrictions on the type of bulbs I can use with your lighting fixtures?

There are no specific restrictions on the type of bulbs you can use with our lighting fixtures. However, it is essential to consult...
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Help me with my Pegasus Lighting customer service issue

Ask any question you have about Pegasus Lighting customer service. We will do our best to get you answers right away.
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