What should I do if the product I received is damaged or defective?
Asked a year ago
If the product you received from Pegasus Lighting is damaged or defective, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure you receive a replacement product or refund. It is important to document the damage with photos and keep all packaging materials in case they are needed for the return process. Your satisfaction is our top priority, and we are committed to providing excellent service to address any issues with your order.
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