What is your return policy?

At Pcdirect.com, we have a customer-centric return policy designed to ensure your complete satisfaction. If for any reason you are not happy with your purchase, you have 30 days from the date of delivery to initiate a return. To be eligible for a return, the product must be in its original condition with all the accessories and packaging intact. We offer a hassle-free return process and provide a prepaid return shipping label for your convenience. Once we receive the returned item, our dedicated team will process the refund promptly. However, please note that certain non-refundable items, such as software licenses and personalized items, may be exempt from this policy. For detailed information and instructions to initiate a return, please visit our Returns & Refunds page on our website.