What is the return policy?

Asked 6 months ago
Our return policy ensures customer satisfaction. If you are not completely happy with your purchase from Paulayoung.com, you may return the item within 30 days of receipt for a refund or exchange. To qualify for a return, the item must be in its original condition, unworn, and with tags attached. Please note that final sale and clearance items are not eligible for returns. To initiate a return, simply contact our customer service team for a Return Authorization Number and further instructions. Return shipping fees are the responsibility of the customer, unless the return is due to a mistake on our part. We strive to process refunds within 10-14 business days. For more information, please review our detailed return policy on our website.
Answered Nov 1, 2023

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