What is your return policy?
Our return policy at Patriotsurplus.com is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, we offer a 30-day return window from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. We will provide a full refund minus any shipping fees for approved returns. Exchanges are available for defective or damaged items within the same 30-day period. For returns or exchanges, customers need to contact our customer service team to initiate the process and obtain a return authorization number. Please note that certain items, such as customized or clearance items, may not be eligible for return. For more detailed information, please visit our Returns & Exchanges page on our website.
Answered Nov 2, 2023
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