What is your return policy?

Our return policy at Parts-Express.com is customer-friendly and hassle-free. We understand that sometimes products may not meet your expectations, so we provide a 45-day return window for most items. If you are not satisfied with your purchase, simply notify us within 45 days of receiving the order, and we will gladly provide a refund or exchange. Products must be returned in their original condition, with all accessories and packaging, to qualify for a full refund. However, please note that certain products, such as customized items or software, may not be eligible for return. For further details on our return policy, including information on return shipping fees and exclusions, please refer to our Returns & Exchanges page on our website. Your satisfaction is our priority, and we strive to make the return process as easy and convenient as possible.