What is your process for backordered items?

When an item is backordered at Parts-Express.com, we follow a streamlined process to ensure timely delivery. Firstly, we provide an estimated restock date for each backordered product on the product page, allowing you to make an informed decision before purchasing. As soon as the items are back in stock, we prioritize fulfillment based on the order date. Our dedicated team works diligently to expedite shipments and keep you informed throughout the process. In the rare event of any unforeseen delays or extended backorders, we promptly notify you of the updated status. Rest assured, we strive to minimize backorders and offer alternative options whenever possible. Customer satisfaction is our top priority, and we appreciate your patience and understanding as we work to fulfill your order efficiently.