What should I do if I receive a defective or damaged item?
Asked a year ago
If you receive a defective or damaged item, please contact our customer service team as soon as possible to initiate a return or exchange. Provide details about the issue along with your order number to expedite the process. Our team will work with you to resolve the situation and ensure you receive a replacement or refund for the damaged item. It is important to do this promptly in order to adhere to our return policy guidelines. Thank you for your understanding and cooperation in this matter.
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