What is the return policy for products purchased on PartStore.com?
The return policy for products purchased on PartStore.com allows customers to return items within 30 days of the delivery date. Products must be returned in their original condition, including all packaging and accessories. To initiate a return, customers need to contact the customer service team for authorization and obtain a return merchandise authorization (RMA) number. PartStore.com offers two options for returns: a refund or a replacement. Refunds are issued to the original payment method within 10 business days of receiving the returned item. If a replacement is requested, PartStore.com will ship the new item as soon as the return is confirmed. However, customers are responsible for return shipping costs, unless the product is deemed defective or the wrong item was sent. For more detailed information, customers can refer to the Returns & Refunds policy page on the website.
Answered Nov 2, 2023
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