What kind of technical support do you provide?

Parallels offers a range of technical support options designed to assist customers in resolving issues and maximizing the use of their products, such as Parallels Desktop and other Parallels software. The primary form of support provided is access to extensive online resources that include knowledge base articles, user guides, and troubleshooting tips. These resources are valuable for users seeking to answer common questions or resolve problems on their own. In addition to these online resources, Parallels provides access to community forums where users can interact with other customers, share experiences, and offer solutions based on their own expertise. This peer support can be very beneficial, as users often find insights and experiences that resonate with their specific situations. For those who are looking for more personalized assistance, Parallels typically offers technical support through direct contact via email or chat. This allows users to describe their issues in detail and receive tailored advice from support agents. However, it is important to note that the availability of direct support may depend on the type of license purchased, with certain premium packages offering enhanced support options. For specific information on which support options are available, users may want to visit the official Parallels website and check the support section therein. This page will provide up-to-date information on the types of support available, as well as instructions on how to access them.