What is the process for requesting a refund?
To request a refund from Paperhop.com, customers should first log in to their account and navigate to the order history section. From there, they can select the specific order for which they are requesting a refund and follow the provided instructions for initiating the refund process. Customers may be required to provide details about the reason for the refund request and any supporting documentation if necessary. Once the request is submitted, the Paperhop.com team will review the request and notify the customer of the decision within a specified timeframe. Customers can expect to receive their refund through the original payment method used for the purchase.
Answered May 3, 2024
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