What is your return policy?

Asked a year ago
At PajamaCity.com, we strive to ensure your complete satisfaction with every purchase. Our return policy allows you to return any unworn and unused items within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer support team with your order details, and they will guide you through the process. Please note that items must be in their original packaging with all tags and labels attached. We are unable to accept returns on personalized items, intimate apparel, or items marked as final sale. However, if you receive a defective or incorrect item, we will gladly replace it at no additional cost. PajamaCity.com values our customers and aims to make your shopping experience hassle-free.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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