Paddy Power (UK) Customer FAQ

If your Paddy Power account has been closed due to self-exclusion and you did not initiate this, it's important to follow the self-exclusion policies in place. Unfortunately, we cannot assist with re-opening accounts directly. However, there is a link to the most up-to-date contact information right here on this page that will help you reach out to Paddy Power for assistance with your account.

If you're having trouble accessing your account after changing your login details, make sure you're entering the correct username and password. If you've forgotten your new password, you can use the password reset option. If the issue persists, consider checking for any system updates or outages that might be affecting access.

There can be a few reasons for a delay in receiving your cash out. It may take some time for transactions to process depending on your bank or payment method. We recommend checking your transaction history for updates. If the issue persists, please refer to the most up-to-date contact information right here on this page for assistance.

There could be several reasons for being unable to withdraw your winnings, such as not meeting the required wagering conditions, needing to verify your identity, or a temporary account restriction. Please check your account status and any related terms and conditions for more information on withdrawal criteria.

Winning tickets are generally valid for 30 days after the date of the event. It's essential to claim your winnings within this period, as tickets may become void after that.