What is your cancellation policy?

PLAY Airlines has a cancellation policy designed to provide flexibility depending on the fare type purchased. Generally, the cancellation policy allows passengers to cancel their tickets within a specified period. For passengers who opt for the "PLAY Basic" fare, cancellations are typically not permitted, and the ticket is non-refundable. This means that once the booking is made, it cannot be canceled or altered, and travelers may lose the entire fare amount if they do not complete the journey. For travelers who choose the "PLAY Plus" fare or higher, cancellations can often be made with a fee, and a portion of the fare may be refunded depending on when the cancellation is made. It is important to note that any changes or cancellations may incur additional fees, and passengers are encouraged to review their specific fare rules during the booking process. Furthermore, PLAY Airlines may have exceptional policies in place during special circumstances or events, which can affect cancellation rights. To get the most up-to-date and detailed information, including any applicable fees, it is advisable for passengers to visit PLAY Airlines' official website and refer to their cancellation policy section. This will provide the latest information relevant to their specific travel plans.