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Can I cancel or change my order?

Asked 2 years ago
Typically, the ability to cancel or change an order at PC Mall depends on the status of the order once it is placed. If an order has not yet been processed or shipped, there is usually a possibility to modify or cancel it. Customers are generally advised to check their order confirmation details for specific instructions regarding cancellations or modifications. Once an order has been processed or shipped, making changes might not be possible due to the fulfillment procedures in place. In such cases, it may be necessary to return the item after receiving it, according to the return policy set by PC Mall. For the most accurate and detailed information about order cancellation or changes, it is wise to refer to the current web page on PC Mall’s official site, which usually provides specific guidelines and procedures related to orders. Additionally, customers may find relevant contact information there if they need further assistance, ensuring that they have all the necessary resources to manage their orders effectively.
Answered Aug 2nd 2025

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