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What is your refund policy?

Asked a month ago
Oz Moving’s refund policy typically varies based on the type of service provided and the circumstances surrounding the request. Generally, deposit payments may not be refundable, particularly if a cancellation is made within a specific time frame before the scheduled move. However, if a customer experiences unexpected delays or changes in service that are attributable to Oz Moving, they may be eligible for a partial refund or credit towards future services. It is essential for customers to read the terms and conditions outlined during the booking process, as they contain detailed information about cancellations, changes, and refunds. For the most current and specific information regarding Oz Moving’s refund policy, individuals are encouraged to reference the official website. Doing so will provide a clearer understanding of the policies that apply to their situation.
Answered Oct 23rd 2025

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