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What is the return policy for OwlCrate?

Asked 2 months ago
OwlCrate has a specific return policy that is designed to ensure customer satisfaction. Generally, OwlCrate accepts returns or exchanges for items that are damaged or defective. In the case that a customer receives a product that does not meet their expectations due to damage during shipping or an error in the order, OwlCrate encourages prompt communication about the issue. It is important to note that customers should reach out as soon as possible to report any problems. However, it is advisable to keep in mind that due to the nature of subscription boxes, and because many items may have been produced in limited quantities, items that are returned must typically be in their original condition, unused, and must include all packaging. Unfortunately, OwlCrate may not provide returns for items that are not defective or damaged. To find the most current and detailed information regarding the return policy, including any specific guidelines or exceptions, it is recommended to visit the OwlCrate web page. This ensures that customers have access to the latest updates and policies.
Answered Sep 20th 2025

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