Orvis offers a 100% satisfaction guarantee on their products. They believe in the quality and performance of their merchandise and stand behind it fully. If customers are not completely satisfied with their purchase, they can return it for a refund, no questions asked, within the first year. Additionally, Orvis offers a lifetime warranty on their rods, reels, and other Orvis branded products. This warranty covers any manufacturing defects or faults in the materials used. In such cases, Orvis will repair or replace the product, free of charge. However, this warranty does not cover normal wear and tear or damage caused by misuse or accidents. Orvis strives to provide excellent customer service and ensure customer satisfaction with their top-notch warranty and support.
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