Can I return or exchange a product purchased from Orchard Pharmaceuticals?
Yes, customers can return or exchange products purchased from Orchard Pharmaceuticals. We understand that sometimes you may need to make changes to your order. If you are dissatisfied with a product, you have the option to return it within 30 days of purchase for a full refund or exchange. To initiate a return or exchange, please contact our customer service team through our website or call our dedicated helpline. Make sure to provide your order details and reason for return or exchange. Please note that returned products must be in their original condition and packaging. We strive to ensure customer satisfaction and will process your request promptly to resolve any issues you may have with our products.
Answered Nov 2, 2023
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